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What you’ll do

• Own messaging and positioning. We have ambitious goals of creating a new category of software that helps researchers and their teams develop a new level of customer understanding. You will own how we position the product in market, define our value proposition, and the language we use in marketing material, within the product, and in internal discussions.
• Develop a deep understanding of our market and customer. We are a customer-obsessed team, but you will take this to an entirely new level of understanding. You will define customer personas, prioritize their biggest challenges, define segments, understand purchasing behaviors, and research competing offerings. The team will look to you as the voice of the customer.
• Partner with our product and GTM team. Be a close partner with our product, design, and CS and sales teams. You’ll contribute to our product strategy, how we prioritize features, and be a constant advocate for our customers. You’ll influence and partner with these functions to drive alignment on company-level goals, projects, and activities.
• Enable our go-to-market teams. Support our sales and customer success teams. Identify and deliver assets, programs, campaigns to accelerate our self-serve acquisition, including webinars and pre-recorded demos. Prepare and drive enterprise cases studies as sales enablement material, drive partnership opportunities and support analyst relations.
• Lead our product marketing function. You will work closely with our Head of Marketing to build the team, define ways of working and recruit future team members.

Your Background

• Strong product marketing leadership experience. You’ve launched multiple products and features from ideation to launch to adoption.
• Experience working closely with product teams. We expect you to jump right in and collaborate with our product managers, designers, and engineers. You’ve had experience working in the weeds with product teams in making tough priority tradeoffs and helping them set product strategy.
• Experienced people manager. You have hired, managed, and lead other product marketers. You understand what it takes to be a successful product marketer and you actively work to bring the best out in your people.
• Clear communicator. We expect you to take big, ambitious ideas and distill them down into concise, exciting talking points. You have experience bringing the voice of the customer to an entire team and get buy-in on your ideas and strategies.
• Experience with B2B SaaS products. You understand product-led growth strategies for B2B SaaS products and have implemented them before. Freemium growth models, funnel analysis and pricing decisions are areas that you have experience owning and driving.